Welcome to ShopVortex LLC! These Terms and Conditions ("Terms") govern your use of the ShopVortex LLC website at https://shopvortex.shop/ (the "Site") and your purchase of products from us. By accessing or using our Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, please do not use our Site.

1. About ShopVortex LLC 

ShopVortex LLC is an online retailer offering apparel and accessories. We are an LLC registered in the United States. Our contact information is:

2. Eligibility 

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this Site.

3. Products and Services 

We strive to display as accurately as possible the colors and images of our apparel and accessories that appear on the Site. We cannot guarantee that your computer monitor's display of any color will be accurate. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.

4. Pricing and Payment 

All prices displayed on the Site are in U.S. Dollars. Applicable taxes, if any, will be added at checkout. We accept the following payment methods: Credit/Debit Cards (Visa, Mastercard, Amex), Stripe, and PayPal. Payment information is processed securely through our payment partners. By providing payment information, you represent and warrant that the information is accurate and that you are authorized to use the designated payment method.

5. Order Acceptance and Cancellation 

Your receipt of an order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason. If we cancel an order after you have been charged, we will issue a full refund to your original payment method.

6. Shipping Policy

  • Order Processing: Orders are typically processed within 1-2 business days.
  • Shipping Region: We currently ship only within the United States. We do not offer international shipping.
  • Shipping Rates: We offer free standard shipping on all orders within the United States.
  • Shipping Times: Once processed, orders are typically delivered within 3-5 business days.
  • Delivery Issues: ShopVortex LLC is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. We can assist you in filing a claim with the carrier, but please contact the carrier directly for resolution in such cases.

7. Return and Refund Policy 

We want you to be completely satisfied with your purchase from ShopVortex LLC.

  • Return Window: You have 30 days from the date of delivery to initiate a return for eligible items.
  • Eligibility: To be eligible for a return, your item must be unused, unwashed, and in the same condition that you received it, with original tags still attached. It must also be in the original packaging.
  • Non-Returnable Items: Certain types of items cannot be returned, such as gift cards or clearance items. Please contact us if you have questions or concerns about your specific item.
  • How to Initiate a Return: To start a return, please contact us at support@shopvortex.shop with your order number and details about the product you would like to return.
  • Return Shipping: ShopVortex LLC will provide a prepaid return label for all eligible returns. You do not need to pay for return shipping.
  • Restocking Fee: No restocking fee will be charged for returns.
  • Refunds: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days (typically 5-10 business days, depending on your bank or payment provider).
  • Exchanges: If you need to exchange an item for a different size or color, please contact us at support@shopvortex.shop to arrange an exchange.

8. User Accounts 

If you create an account on our Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.

9. Intellectual Property 

All content on this Site, including text, graphics, logos, images, audio clips, digital downloads, and data compilations is the property of ShopVortex LLC or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this Site is the exclusive property of ShopVortex LLC and protected by U.S. and international copyright laws.

10. Prohibited Uses 

You are prohibited from using the Site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

11. Disclaimer of Warranties; Limitation of Liability 

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall ShopVortex LLC, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

12. Indemnification 

You agree to indemnify, defend and hold harmless ShopVortex LLC and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

13. Severability 

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

14. Governing Law 

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the state of Tennessee, US.

15. Changes to Terms and Conditions 

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

16. Contact Information 

Questions about the Terms and Conditions should be sent to us at support@shopvortex.shop.