At ShopVortex LLC, located at 1502 Cumberland Ave, Knoxville, TN 37916, United States, we are deeply committed to ensuring digital accessibility for all visitors to our website, https://shopvortex.shop/. We believe everyone should be able to access our apparel and accessories with ease, regardless of ability, and we are continually working to improve the user experience for everyone, striving to apply relevant accessibility standards.
Our Commitment
ShopVortex LLC is dedicated to making our website accessible to people with diverse abilities. We aim to ensure that our website is perceivable, operable, and understandable for all users. We view accessibility as an ongoing effort and are committed to continuous improvements.
Accessibility Standards
To help us achieve our accessibility goals, ShopVortex LLC utilizes the WooCommerce platform and endeavors to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone. We regularly review our site to identify areas where we can further enhance accessibility.
Ongoing Efforts
We are actively working to increase the accessibility and usability of our website by implementing new features and improvements based on WCAG 2.1 AA standards. Our team conducts regular accessibility checks and provides training to ensure accessibility is integrated into our web development and content creation processes.
Feedback and Assistance
We welcome your feedback on the accessibility of ShopVortex LLC’s website. If you encounter any accessibility barriers or have suggestions on how we can improve, please do not hesitate to contact us. We are here to help and committed to providing an inclusive experience.
You can reach our customer service team through the following channels:
- Email: support@shopvortex.shop
- Phone: +1 (980) 428-4713
- Customer Service Hours: Monday-Friday 9AM-5PM EST
When contacting us, please provide the URL (web address) of the material you tried to access, along with a description of the specific accessibility issue you encountered. We will make all reasonable efforts to address your concerns and provide you with accessible information or a suitable alternative.
Thank you for visiting ShopVortex LLC. We appreciate your patience and understanding as we work to make our site accessible to everyone.