Contact Us
At ShopVortex LLC, your satisfaction, comfort, and peace of mind are our top priorities. Whether you have questions about our products, need assistance with an order, or require guidance on shipping and returns, our dedicated support team is here to help every step of the way.
We are committed to providing fast, friendly, and reliable support whenever you need it.
How to Reach Us
đź“ž Phone Support
We aim to answer all calls during our regular business hours. If we are unable to take your call immediately, please leave a voicemail. Your call is important, and we will return it as soon as possible.
Phone: +1 (980) 428-4713
✉️ Email Support
Email is often the fastest way to get help from our team. We strive to respond to all inquiries within 24 business hours (Monday–Friday).
Email: support@shopvortex.shop
đź’¬ Live Chat Support
For quick questions while browsing our website, use our live chat feature. Messages sent outside business hours will be answered on the next business day.
Business Hours
Monday – Friday: 9:00 AM – 5:00 PM (EST)
Closed on weekends
Address
ShopVortex LLC
1502 Cumberland Ave
Knoxville, TN 37916
United States
Holiday Closures
Response times may be longer during U.S. federal holidays:
New Year's Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas Day
We appreciate your patience during holiday periods and thank you for choosing ShopVortex LLC.